Paying

How do I pay?

Pick how many credits you need each month: from $5 a month for 100 credits, up in steps. Pay monthly, or pay for 6 months or a year up front for less (6 months 30% off, yearly 50% off). Every subscription includes every shot and works on all your Google Ads accounts. See pricing.

Is there anything without a subscription?

No: credits come with a subscription. The Google Ads scripts and the Keyword Wrapper need no account.

Can I get a refund?

Subscriptions come with a 14-day money-back guarantee: ask within 14 days of your first payment and we'll refund it in full, no questions asked. Use Contact support in the app or email charles@shabba.io.

How do I change or cancel?

From the billing page in the app, any time. Moving up applies straight away; moving down applies from your next renewal. If you cancel, your subscription runs to the end of the term you paid for and then stops renewing.

Credits

What uses credits?

Each account a shot runs on costs the shot's price in credits (shown on its page; most are 1 credit per account), whether you start it by hand or on a schedule, and only the accounts it finished on count. Applying changes in Google Ads uses 1 credit per account, once Google confirms one. AI is included. A shot may limit how many rows it reads, to keep things fast. How credits work.

What happens when I run out?

A new run is stopped with a message offering the next step up, and schedules pause. Your past results stay where they are.

Do unused credits carry over?

No. You get the same credits every month, on every term, and they reset each month.

Google Ads access

Why does Google ask for permission to edit my account?

Google offers apps only one level of access to the Google Ads API, so even a shot that only reads has to ask for it. Each shot says up front whether it can make changes. Here's what I do with that access.

Which shots can change my account?

Right now: Negative keyword conflicts, Search term tamer, Broken link checker, Ad copy checker, Keyword suggestions, Ad comparison, Bids. Every other shot only reads. Nothing changes until you check the items and confirm. Every change is listed on your Changes page, where you can undo it.

Do you store my Google Ads data?

No. A shot reads what it needs when you press Run and sends the results back to you. Results are kept in your own browser so you can come back to them; a shot with very large results may also hold them for one day so your browser can download them. Beyond that, the only Google Ads details on my servers are your list of accounts and the access token Google gives me.

Can I connect a read-only login?

Yes. Add a second email address to your Google Ads account, give it the "Read-only" access level and connect with that one. Google then blocks any change, whatever an app asks. The read-only shots keep working; the ones that make changes won't be able to.

Your account

How do I sign in?

With your Google account. There's no password to set up or forget.

How do I disconnect Google Ads?

In the app, go to Settings, then Integrations. You can also remove Shabba from your Google account's permissions page. Either way, Shabba can no longer read or change your accounts.

How do I delete my account?

From your account settings in the app, or email charles@shabba.io from the address on your account. Deleting cancels your subscription, disconnects Google Ads and deletes your data, as the privacy policy describes.

Can I get a copy of my data?

Yes. Email charles@shabba.io from the address on your account and I'll send it to you.